PowerTeacher Gradebook won't launch

Old Gradebook Launch Method

The following instructions describe how to launch the Gradebook using Java. This method requires that a browser plugin is enabled and the latest version of Java is installed on the computer. For an alternate method of launching the Gradebook that does not require Java plugins, see New Gradebook Launch Method below.

How to Launch Gradebook

1. On the start page, click the Launch link at the bottom of the navigation menu. A security warning screen appears.
2. Click Continue, On Mac computers, an additional security warning screen appears. Click Run. The Java Web Start and Gradebook version windows briefly appear. Then, PowerTeacher Gradebook opens

   Note: You may only have one active session of PowerTeacher Gradebook launched at a time. If you attempt to launch a second session of PowerTeacher Gradebook, the Terminate Other Sessions window appears, stating, "Other active sessions exist for this user account. Would you like to terminate the other sessions or quit this session?" Click either Terminate Other Sessions or Quit.

New Gradebook Launch Method

Launching the Gradebook with this method does not require a browser plugin or special security settings in your browser. This launch method requires you to download an installer that will setup your computer to use the new method that is protected from Java updates. Once the setup is complete and you initially launch the Gradebook via the New Gradebook Launch area, you can continue to use the new launch area, or use the new Gradebook Sign-in shortcut on your desktop to access the Gradebook.

How to Install and Setup New Gradebook Launch on Windows

Use this initial Gradebook Launch procedure on each computer you use to access PowerTeacher Gradebook. You only need to use this procedure one time on each computer to activate the new Gradebook launch method.

You may follow the on-screen instructions to install and setup the new launch method. Click Next to advance through the instructions on the Gradebook page. Otherwise, use the following procedure.

1. On the start page, in the New Gradebook Launch section of the navigation menu, click the Installer link. The Install tab of the Gradebook page appears.
2. Click the arrow next to Windows to display setup instructions.
3. Click Download Installer. The Choose Install Location dialog appears.

   Note: The file could take some time to download, depending on your network.

4. Select a destination folder for the installer, or use the default location. Click Install.
5. A final screen appears. Read the instructions carefully, and then click Finish.
6. Return to PowerTeacher portal, and click Launch on the navigation menu, or on Step 4 of the on-screen installation instructions. The Gradebook opens, and setup of the new launch method is complete, including activation of the desktop shortcut icon.
7. Now that the new launch method is enabled, click Launch on the navigation menu, or click the desktop shortcut icon, to open the Gradebook.

How to Install and Setup New Gradebook Launch on Mac

Use this initial Gradebook Launch procedure on each computer you use to access PowerTeacher Gradebook. You only need to use this procedure one time on each computer to activate the new Gradebook launch method.

You may follow the on-screen instructions to install and setup the new launch method. Click Next to advance through the instructions on the Gradebook page. Otherwise, use the following procedure.

1. On the start page, in the New Gradebook Launch section of the navigation menu, click the Installer link. The Install tab of the Gradebook page appears.
2. Click the arrow next to Mac OS X to display setup instructions.
3. Click Download Installer. The file could take some time to download, depending on your network. When the download is complete, a Gradebook.dmg icon appears in your Downloads folder or on your desktop, depending on how you have downloads configured in your browser.
4. Click Gradebook.dmg. The Gradebook screen appears.
5. Double-click on the icon where indicated to install. The Double Click to Install.app screen appears.
6. Click Run. A final screen appears. Read the instructions carefully, and then click OK.
7. Close the Gradebook screen from Step 5.
8. Return to PowerTeacher portal, and click Launch on the navigation menu, or on Step 6 of the on-screen installation instructions. The Gradebook opens, and setup of the new launch method is complete, including activation of the desktop shortcut icon.
9. Now that the new launch method is enabled, click Launch on the navigation menu, or click the desktop shortcut icon, to open the Gradebook.